Conversation skills
A good opening creates room for an answer instead of demanding a performance.
Use simple observations, interests, or present-moment questions. Avoid interrogating someone for identifying details, and do not mistake nervousness for an invitation to push harder.
Etiquette is not decorative politeness. It is the operating system of the call: balanced attention, clear topic changes, permission around sensitive subjects, and a clean exit.
- →Start a video conversation
- →Practice video chat etiquette
- →Use safer first-conversation boundaries